Survey

1. How do you manage your loyalty program memberships?

A. Actively use many

B. Use a few key ones

C. Don't pay attention to them

2. How important is it that a product is Made in USA?

A. Very important

B. Somewhat important

C. Not important

3. How do you decide when it's time to replace an appliance or gadget?

A. When it breaks

B. When a significantly better model comes out

C. After a set number of years

4. What is your favorite season for shopping?

A. Holiday Season (Nov-Dec)

B. Spring

C. Summer

D. Fall

E. No favorite

5. Do you try to buy locally-made products?

A. Whenever possible

B. Sometimes

C. Rarely

D. No

6. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

7. Do you prefer to shop alone or with others?

A. Alone

B. With friends/family

C. It depends

8. What is your experience with click-and-collect (buy online, pick up in-store)?

A. Excellent, I use it often

B. It's okay

C. I've had problems

D. I haven't tried it

9. What is your most common reason for shopping?

A. Replenishing essentials

B. Replacing worn-out items

C. Buying for a specific event

D. Browsing for fun

10. How often do you try a new brand of a common household item?

A. Often

B. Occasionally

C. Rarely

D. Never